What if I received a wrong or incomplete product?

Receiving a wrong or incomplete product from Möbel Pfister can be disappointing. To ensure a rapid solution, report the issue to our customer service as soon as possible. We commit to correcting any errors promptly, maintaining our promise of high-quality furniture and customer satisfaction.

Step 1: Identify and Document the Issue

Carefully check your delivery for missing parts or incorrect items. Take clear photos to document the discrepancies. This evidence will help our team understand and process your case efficiently.

Step 2: Contact Möbel Pfister Customer Service

Reach out to our customer service via phone, email, or the online help center. Provide your order details alongside the documentation of the issue. Our team will confirm receipt and initiate resolution procedures.

Step 3: Resolution and Follow-up

Depending on the problem, Möbel Pfister will arrange a replacement, send missing parts, or organize a return. We ensure transparent updates throughout the process to keep you informed and satisfied.

Conclusion

At Möbel Pfister, we prioritize swift, efficient service to correct wrong or incomplete deliveries. Reporting issues early ensures a smoother solution and underscores our commitment to quality and your satisfaction with our products and services.